MY CUSTOM INSERTS

Privacy Policy

1. Introduction

TraceMySpace (“TraceMySpace,” “we,” “us,” or “our”) makes custom laser-cut tool control inserts. This Privacy Policy explains what personal information we collect when you visit www.tracemyspace.com (the “Site”), place an order, request a quote, or contact us, and how we use, share, and protect it.

By using the Site or our services, you agree to the practices described here. If you do not agree, please do not use the Site.

Effective date: October 21, 2026

Company: TraceMySpace, N4477 WI-162, Bangor, WI 54614

2. Information We Collect

We collect information you give us, information collected automatically when you use the Site, and limited information from third parties.

Information you provide

  • Contact details: name, email address, phone number, company name, and job title when you submit a contact form, request a quote, or ask a question.
  • Order information: billing and shipping addresses, purchase history, purchase order (PO) details, and account login credentials.
  • Payment information: processed by our e-commerce and payment providers. We do not store full card numbers on our servers.
  • Order files: photographs of your tools and drawers, drawer and case measurements, layout notes, and any other files you upload so we can design your insert. Please avoid including people, faces, or confidential documents in these photos.
  • Communications: messages, emails, and feedback you send us.

Information collected automatically

  • Device and usage data: IP address, browser type, operating system, referring pages, pages viewed, and the dates and times of your visits.
  • Approximate location: general region derived from your IP address.
  • Cookies and similar technologies: described in Section 4.

Information from third parties

  • Our e-commerce platform and payment processors may share order and transaction status with us.
  • If you interact with us on social media (Facebook, Instagram, X, LinkedIn, or YouTube), we may receive information from those platforms according to your settings there.

3. How We Use Your Information

We use personal information to deliver our products and run our business. Specifically, we use it to:

  • Design, manufacture, and ship your custom inserts, and process reorders.
  • Process payments, invoices, and purchase orders.
  • Prepare quotes and respond to questions and support requests.
  • Send order confirmations, shipping updates, and other service messages.
  • Send marketing emails about products and promotions, where permitted. You can opt out at any time.
  • Operate, maintain, secure, and improve the Site and our services.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations and enforce our terms.

We may use de-identified or aggregated information, such as general product trends, for any lawful purpose. We do not sell your personal information.

4. Cookies and Tracking Technologies

We and our service providers use cookies, pixels, and similar technologies to run the Site and understand how it is used.

  • Essential cookies keep your cart, checkout, and account working.
  • Analytics cookies help us measure traffic and improve the Site (for example, [Google Analytics or other tool]).
  • Advertising cookies may be used to show relevant ads and measure campaign results on other sites and social platforms.

You can block or delete cookies in your browser settings, but parts of the Site, such as the cart, may stop working. Some browsers send “Do Not Track” signals; the Site does not currently respond to them. Where required by law, we honor Global Privacy Control (GPC) signals as an opt-out of targeted advertising.

5. How We Share Information

We share personal information only as needed to run our business, and we do not sell it. We may share it with:

  • Service providers that work on our behalf, including our e-commerce platform (Shopify), payment processors, website hosting, shipping carriers, email and customer-support tools, and analytics providers. They may use the information only to provide services to us.
  • Advertising and social media partners, through cookies and pixels, to measure and deliver ads, subject to your choices in Sections 4 and 7.
  • Legal and safety recipients, when required by law, subpoena, or court order, or to protect the rights, property, or safety of TraceMySpace, our customers, or others.
  • Business transferees, in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
  • Others with your consent, or at your direction.

With your permission, we may feature photos of finished inserts in our gallery or marketing. We will not publish your name or company without your consent.

6. Data Retention and Security

We keep personal information only as long as needed for the purposes in this Policy. We keep order records, including tool photos, measurements, and insert designs, so we can fulfill reorders, and to meet tax, accounting, and legal requirements. You may ask us to delete your order files at any time (see Section 7).

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your account password confidential.

7. Your Rights and Choices

You can control how we use your information in several ways.

  • Marketing emails: click “unsubscribe” in any marketing email or contact us. We will still send order and service messages.
  • Account information: review and update your details by logging in to your account.
  • Cookies: adjust your browser settings or use available opt-out tools.

State privacy rights. Depending on where you live, including California, Colorado, Connecticut, Virginia, and other U.S. states with privacy laws, you may have the right to:

  • Know what personal information we collect and how we use and share it.
  • Access, correct, or delete your personal information.
  • Receive a portable copy of your information.
  • Opt out of the sale or sharing of personal information and of targeted advertising.
  • Not be discriminated against for exercising these rights.

To make a request, email info@tracemyspace.com. We will verify your identity before acting on a request and respond within the time required by law. You may use an authorized agent where the law allows. If we deny your request, you may appeal by replying to our decision.

Children’s privacy. The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where state law sets a higher age). If you believe a child has given us information, contact us and we will delete it.

International users. TraceMySpace is based in the United States, and we process and store information in the U.S. If you use the Site from outside the U.S., you consent to your information being transferred to and processed in the U.S., where privacy laws may differ from those in your country.

Third-party links. The Site links to other websites and social media pages. We are not responsible for their privacy practices, so please review their policies.

9. Changes and Contact Information

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above, and we will give additional notice for material changes where required. Continued use of the Site after changes take effect means you accept the updated Policy.

Questions or requests about this Policy or your information can go to:

TraceMySpace N4477 WI-162, Bangor, WI 54614

Email: info@tracemyspace.com

Phone: (608) 399-5730

Contact form